Delkim Tx-i Plus Bite Alarm & Receiver Compatibility
(Issues with older Delkim Receivers).
Due to the continuing success of Delkim, we have sold far more Tx-i’s than we ever thought possible. As a consequence of this success we have run out of the original non-repeating Tx-i codes and we have been forced to upgrade our software to accommodate a totally new numbering system rather than repeat codes.
As from 1st July 2010 all Tx-i’s manufactured have the new coding system but unfortunately
Rx Plus Pro receivers manufactured before July 2010 may not recognise these new codes.
(All receivers bought in South Africa via Henkor have the latest software and as such there should be no problem with them).
If a customer finds that he cannot programme a receiver with a new Tx-i alarm, the receiver may need a software upgrade.
The Rx Plus Pro receivers with the latest software can easily be identified when first switched on by making an audible single "pip" sound (with the volume turned up) before the anti-theft or normal start up tones.Rx Plus Pro receivers still within warranty will be replaced with a new receiver free of charge via the retailer where the receiver was originally purchased.
Receivers out of warranty must be sent direct to Delkim OR via the retailer where the receiver was originally purchased. It will be re-programmed free of charge and returned within 10 working days from receipt by Delkim
P.O. Box 270,
Bedford. MK43 7DZ.